Permissible purpose
Consumer reports may be requested only for a legally permitted purpose connected to the application, account review, fraud prevention, servicing, or collection.
Consumer Report Authorization
Authorization and notice framework for consumer-report access.
Scope of authorization
The authorization should identify the requesting company and approved providers, the purpose, and how the report will be used.
Soft and hard inquiries
A prequalification process may use a soft inquiry when supported by the provider. A later hard inquiry requires clear notice and appropriate authorization when applicable.
Adverse action
When a decision is based in whole or part on consumer-report information, required notices and source information must be delivered.
Accuracy and disputes
Customers may review reports and dispute inaccurate information with the reporting company and information furnisher. Contact compliance@silverrockusa.com for process questions.
